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Helpdesk

Consultant

  • Akio Tanabe Akio Tanabe
    Current Status: Unavailable
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    050-5809-5995
    Profile
    Skilled in consulting from a mixed point of view of statistics and biology, and in planning software development.
    Schedule
    Now 6hrs. later 12hrs. later 18hrs. later
                                                 
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If no consultant is available, please leave a message from Contact Us.

Free Online Support and Seminars

If you have any problems on using Subio Platform and plug-ins, please call any consultants whose statuses are “Available.” The online support is absolutely free.

Subio Platformおよびプラグインの操作で分からないことがありましたら、ステータスが”Available”となっているコンサルタントへお気軽にお問い合わせください。オンラインの技術サポートは完全無料です。

Chargeable Service

We also provide wide variety of chargeable services. Please purchase Helpdesk Tickets to order. Tickets are valid for one year, and not convertible to plug-ins.

弊社では有償にてさまざまなサービスを提供しております。ヘルプデスクチケットをご購入のうえご依頼ください。チケットは１年間有効です。プラグインの購入にあてることはできません。

Initiation Service (4 tickets)

  • JPY
  • USD
  • EUR

All you need to do is sending raw data files to our helpdesk. We import your data, integrate with biological information, apply a suitable normalization, perform statistical analyses and send back you a Subio Series Archive (SSA) file, which you can easily import by drag-and-drop on Subio Platform. A one-hour web meeting is included to show how to see the data and how the data was analyzed. Learn more.

* We ask additional tickets for large data sets (over 40 samples) or intensive tasks. Please contact us for an estimate.

お客様からお送りいただいたデータを、弊社コンサルタントがインポートし、さまざまな生物学情報を付加し、基本的な統計解析を行い、最終的にssa（Subio Series Archive）形式にて納品します。Initiation Serviceには1時間のウェブ会議が含まれており、データの見方や解析手法および結果について解説いたします。もっと詳しく

* 大きなデータセットや時間のかかる作業は、追加のチケットにて対応します。お気軽にお問い合わせください。Contact Us

Tasks requiring 1 ticket per hour

  • Additional services of Initiation Service.
  • Collecting and arranging gene/protein annotations.
  • Converting formats and miscellaneous data handling tasks.
  • Making figures and tables for publications and presentations.
  • Consulting on writing papers and technical documents.
  • Submitting your data to NCBI’s GEO.
  • Developing new functions of Subio Platform or plug-ins.

1時間当たりチケット1枚で承る作業例

  • Initiation Serviceの追加解析
  • タンパク・遺伝子のアノテーションの収集・整理
  • データフォーマットの変換、その他のデータ処理
  • 発表用の図やテーブルの作成
  • 論文や技術資料の作成に関するコンサルティング
  • NCBIのGEOへのデータ登録代行
  • Subio Platformやプラグインの新機能開発

Tasks requiring 2 tickets per hour

  • On-site seminar/consulting.
  • Developing scripts or general software.
  • On-site system development.

1時間当たりチケット2枚で承る作業例

  • 出張コンサルティング・セミナー
  • スクリプトやソフトウェアの開発請負
  • システム開発者の派遣

Initiation Service

日本語の説明はこちらをごらんください。

We recommend Initiation Service for who have no or little experience in omics data analysis.
*FREE TRIAL for new customers! (Only one time per person or lab).

If you don’t have the expertise or time to do it by yourself, we supply the lack of technicians. You are no longer bothered by operations or even learning most part of software operation which is not important for biological study.

Omics data

Microarray
Affymetrix
Agilent
NimbleGen, etc.
NGS
Illumina GA
SOLiD, etc
Public Database
Gene Expression Omnibus, etc.

Biological Information

Gene annotation
Genomic location
Database queries

Statistical Analysis

Normalization
Filtering
DEG (fold, p-value, FDR)
Clustering and PCA
Extracting neighbor genes
GO categories and Pathways
Regulatory sequence

SSA file

This is what we do, and now it’s your job to interpret and discover in a context of your study, which nobody can substitute. You can easily import the SSA file by drag-and-drop on Subio Platform. Of course, you can share it with coworkers and collaborators.

You can do many things with free Subio Platform like,

  • visualizing data in graphs, pathways and genome browsers.
  • selecting and extracting genes by dragging on charts.
  • searching genes by names and functional terms.
  • combining gene lists with Venn diagram.
  • exporting tables of values or annotations.
  • creating images for presentations and publications.

Terms of Service

Subio Inc. (We) will provide a new style of helpdesk service at the lowest price ever. Customers are requested to understand the limitations of our responsibilities.

1. No Responsibility for Internet Communication
We will use Skype and other internet communication tools. The security completely depends on those systems and we don't have any responsibilities.
2. No Guarantee
We don't guarantee our service, reports or programs which we provide. We don't refund if you don't satisfy with our results. We don't compensate if you get damaged from our results.
3. No After-cares
If you need our further support, you are requested to purchase another consulting service from us.
4. No Secrets
You must not disclose secret to us. Although we will not intentionally disclose information that we get to know during the consultation, we will not take any legal risk on secret information.
5. Governing Law
This service and the relationship between you and us shall be governed by the laws of Japan. All the lawsuits shall be exclusively brought in the Tokyo District Court of Japan.